LACTALIS

WHIRLPOOL

KITCHENAID

PORTER DAVIS

CATERPILLAR

Heard of them? Our blended approach to CMO & BPO services has helped these brands and many more get noticed by new customers while giving their existing fan base something new to shout about.

WHO WE ARE

We are a customer experience organisation with a focus on disrupting the way customers, clients and employees view outsourcing. Based out of Melbourne, we design and deploy a full range of solutions that break from convention and deliver outstanding results. Our business model is constantly evolving as the needs of our clients and customers change, we actively embrace all new ideas and have no place for complacency in our organisation.

Companies engage with us when they want to put their customer first. Understanding our client’s vision and business goals enables us to deliver the right solution as a trusted partner, augmenting people with technology to bring out the best in both. With expertise across multiple industries and key business functions, we deliver outstanding experiences, driving innovation to improve the way business is done.

OUR PURPOSE

Our goal is simple: Give our people the opportunity to be the greatest version of themselves.

OneChat was created to be a business of diverse talents and cultures. OneChat continually evolves with our staff to embrace their existing knowledge ad passions to collectively deliver deliver some of the most unique, ambitious and game changing CMO and BPO solutions as a result. We believe in hiring people not for who they are now, but who they want to be in the future. 

Our inward focus on our people means that our clients have access to the most talented staff when working with OneChat. Our desire to see our people do more of what matters to them means they pass that same desire to our clients.

WHAT WE DO

CUSTOMER MANAGEMENT

We provide our clients with all the processes, practices, systems, people and applications that are needed to manage your relationships with existing customers and new ones.

BUSINESS PROCESSES

From back office services such as HR and Payroll; to front office departments such as Tech Support and Quality Assurance; we are your process partner of choice.

WHERE WE WORK

We may not be in your office, but we are in your neighbourhood. OneChat is based out of the Caribbean Business Park in Scoresby, a premier location with fantastic access to a range of ammenities that our staff (and clients) enjoy. 

37 Dalmore Drive

SCORESBY, VIC 3179

© Copyright - OneChat Pty Ltd 2020 | All rights reserved.

37 Dalmore Drive

SCORESBY, VIC 3179

P: 1800 012 428
E: enquiries@onechat.melbourne

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